Inks & Toner Cartridges
Epson ERC-38 B Ribbon Cartridge
KSh 600
Description
The Epson ERC-38 B Black Ribbon Cartridge is the industry standard for Epson's incredibly popular TM-U series kitchen and receipt printers. Built to endure the high-heat, fast-paced environments of restaurants and retail stores, this heavy-duty fabric ribbon produces consistently dark, easy-to-read tickets. It is precision-engineered to advance smoothly without fraying, protecting your dot matrix printhead from unnecessary wear and tear.
Compatible printers
- Epson TM-U220
- Epson TM-U220A
- Epson TM-U220B
- Epson TM-U220D
- Epson TM-U200
- Epson TM-U210
- Epson TM-U230
- Epson TM-U300
- Epson TM-U375
If your model isn't listed, send us the number from the front of the machine and we'll confirm before you pay.
Specifications
| Page yield | Cartridge type | Colour | Capacity | Part number | Genuine or compatible |
|---|---|---|---|---|---|
| ~3 Million Characters | Fabric Ribbon | Black | Standard | ERC-38B | Genuine |
Genuine or compatible?
This is a genuine, Original Epson ribbon cartridge. Genuine ribbons use specially formulated ink that lubricates the printhead pins, reducing heat and preventing breakage. However, if cost savings are your primary concern for high-volume ticket printing, our Royal compatible equivalent is available. Royal cartridges fit perfectly and offer exceptional value for busy POS stations.
Why buy from Trinatech
- Stock held in Nairobi CBD for rapid dispatch.
- Delivery across Kenya including Kisumu, Nakuru, Eldoret and Mombasa.
- M-Pesa and bank transfer accepted.
- WhatsApp ordering, walk-in at The One Mall River Road.
Getting the most from this cartridge
- Always tighten the ribbon by turning the small tension knob before you drop it into the printer. This prevents the fabric from snagging on the printhead during the first print. When the text starts getting faint, do not attempt to re-ink the ribbon manually with stamping ink, as this will instantly destroy the microscopic pins in your printer's head.
Frequently asked questions
- Is there a two-colour version available? Yes, the ERC-38 B/R (Black/Red) is available if your POS software requires red highlighting.
- What is the delivery time? Same-day within Nairobi CBD; overnight delivery for the rest of Kenya.
- What is your warranty or returns policy? Standard manufacturer warranties apply to all genuine, factory-sealed ribbons.
- How do I install the ribbon? Lift the printer lid, pull out the old cartridge, drop the new one over the printhead, and turn the tension knob.
- Why is the ribbon shredding? Your printer's printhead may have a broken pin, or the ribbon was installed without being tightened first.
